What is Micware?
Micware is an online software store offering Windows, Microsoft Office, and other software and technology products.
Is Micware a Microsoft company?
No. Micware is an independent business that participates in the Microsoft partner ecosystem.
Microsoft is a separate company, and Microsoft trademarks remain the property of Microsoft Corporation and their respective owners.
Are your products genuine?
Micware aims to provide legitimate software products obtained through appropriate channels and applicable licensing arrangements.
The specific license, edition, activation method, and terms depend on the product purchased.
Are your products digital?
Most products sold by Micware are digital products.
Digital products may be delivered electronically by email, download, customer account, or another method specified on the product page.
How quickly will I receive my order?
Many digital orders are delivered shortly after successful payment confirmation.
Some orders may require additional verification before delivery.
I haven't received my order. What should I do?
First check your inbox, spam, junk, and promotions folders.
If you still cannot find your order, contact:
Please include your order number.
Can I get a refund?
Refund eligibility depends on the product and its delivery or activation status.
Because many products are digital, refunds may not be available after a product has been delivered, revealed, downloaded, or activated, subject to applicable law.
See our Refund Policy for details.
What happens if my product does not activate?
Contact our support team before requesting a refund.
Send your order number and the activation error or screenshot if available.
Our team will help troubleshoot the issue and determine the appropriate resolution.
Can I use my software on any computer?
Compatibility depends on the specific product.
Please check the product description and system requirements before purchasing.
Do I need a Microsoft account?
Some Microsoft products and services require a Microsoft account.
The requirements depend on the specific product and license.
Are taxes included?
Applicable taxes may be calculated and displayed during checkout depending on your location and applicable requirements.
How can I contact Micware?
Email: support@micware.com
Phone: +1 659-225-9480
Business address:
159 N Wolcott St
Casper, Wyoming 82601
United States
How can I track my order?
Digital orders generally do not have a traditional shipping tracking number.
You can check your order confirmation and delivery email.
If your order has a physical shipment and tracking is available, the tracking information will be provided through the applicable order/shipping notification.
Last updated: September 9, 2026